• APDNAS - Jen. K 2011
"Hi Joe, We love our new 3130xl.  It is such a difference to see results for 16 samples in about 30 minutes rather than one result for on sample in 30 minutes.  Thank you so much for helping us."

• MRI - Scott 2011
“ HI Chris .. Anything you can do to get us up and running is going to be so appreciated.  I am amazed at the people that are stepping up to really help during this situation. That a stranger (hopefully long term friend) such as you also is willing to really help also is just as amazing, thanks."

• Applied DNA - Ben 2011
"Dear Joe, We finally got a chance to run our first plate of samples and everything seems to be working fine.  We are very pleased with the way the instrument was handled by you and your colleagues, nothing but the highest standard.  I definately would recommend your for our future purchases."

• T-Spot - Janet M. 2011
"Hi Steve, Everything is going well and the centrifuges work just fine.  I certainly hope to be able to purchase additional equipment from your facility in the future."


• Seventh Wave - Jay 2011
"Hi Joe , I’m sorry, I should have sent you a note when we received the plate reader.  Thank you for following up. The plate reader is installed and setup.  I have a project that I need to start working on in the next day or two so it will get tested soon.  I’ll let you know if I run into any problems but I expect that’s highly unlikely.   I am 100% satisfied with the service you have provided.  I first contacted you last October about pricing for different Molecular Devices plate readers.  Through weeks and months of dithering on our part waiting for a project that would essentially pay for the instrument, we finally pulled the trigger.  Through all of this, you have exhibited patience with us, followed-up periodically, and responded when asked for new quotes, information, etc.  I don’t see how anyone could have done it better.
The next time we look to purchase an instrument or a piece of lab equipment, Harlow will be the first place I look.  Thanks and regards."

• Framingham State University - Becky S. 2011
"Justin, I wanted to quickly connect and let you know that the microtome has been installed.  Your service technician was amazing.  We are perfectly satisfied and thrilled with our business transaction with Harlow Scientific.  We'll be calling you in the future to fill more of our equipment needs.  I hope your summer is going well.  Thanks again for your help, we'll talk soon, Becky."


• Northeastern University - Mike P. 2011
"Chris,  The Waters ZQ4000 has come through for us.  As I mentioned on the phone, you've been very helpful and forthcoming, and, if I were buying an instrument, I'd choose you over any others.  In fact, I routinely recommend your to other people.  Many thanks, Mike."


• AmideBio - Travis N. 2011
"Hi Steve, I got your card in the mail and wanted to thank you as well.  I know that this was a daunting task, but you guys were fantastic, very fair, and easy to work with.  If we're ever looking for more equipment, we'll be sure to get in touch and I'm happy to recommend Harlow to anyone else."

• Montgomery Hospital - Toni S.  2011
"Chris,  Thank you so much for your help.  You'll be the first person I call when we need pre-owned laboratory equipment, or if I want to sell.  Have a good week, Toni."

 
• Unversity of Central Florida - Sean M. 2010 
" Hi Joe, thanks for getting back to me.  I put the requests in for the order.   I will say, and feel free to forward this to your boss, that your service on this matter has been above-and-beyond.  Harlow was recommended to me by another investigator here and I will definitely put them first when I am on the market for equipment. 

 
• University of Vermont - Oliver D. 2010
 " ...I now had some time to take a closer look at the hood and the microscope.  You were right, both pieces are really nice and should serve me well for years to come... It was a great experience being your customer and I will be happy to recommend you to other labs.  And, who knows, I may soon need some more equipment and will certainly talk to you again then."


• Spectral US - Jon W. 2010
 "...Thanks so much for writing.  I have actually sent the purchase request "up" and expect everything to go fine.  Justin graciously gave us first refusal on this and it is highly appreciated.  The professional interaction with your firm has been refreshing.  We will do more business in the future, I'm certain of it."

 
• Campbell Science - Matthew S. 2010
"Hi Joe, we recently purchased a GC/MS from you.  I wanted to let you know that the instrument is working great.  Could you give me your technician's email, so that we can thank him? Its been a pleasure working with you."

 

• Agrivida - Matt P. 2010
 "Great, thanks a lot for taking care of this!  Great customer service!"


• Cambria Pharmaceuticals - Leo L. 2009
 "Chris, since you and Harlow are the broker in these equipment sale transactions, why shouldn't you have your own access key to our facility?  That way you can come and go as and when needed, and not have to worry whether one of us happens to be around (we trust you).  There are quite a few pieces of equipment that we've "consigned" to you, and they're likely to be sold on a piece-mail case-by-case basis."


• Connectorgroup - Tom V. 2009
 "In an idustry rife with opportunists and questionable practices, Harlow Scientific brings a level of integrity and fairness to business.  Justin Frey the CEO and President of Harlow has hired some of the best people in his industry who share those same values.  Justin will provide you a good product at a fair price.  Why?  Because he's in business for the long haul and counts on his customer satisfaction and return business.  You, his customer are fortunate to have this company looking out for your best interests.  I'm glad to know Justin and am confident he's someone who's 'doing it right' - treating customers fairly, and providing a very good work environment for his employees."

• Dyn Diagnostics (Isreal) - Nadav C. 2009
 "Hi Joe, I wanted to inform you that the lab users are very pleased with the instrument.  It was wonderful dealing with you, and we are considering purchasing another system.  Thank you for your services."

• Yale University - Stacy P. 2009
 "So far so good!  Thank you so much for bringing the machine, we appreciate it greatly.  It was a pleasure working with you also; maybe we can do it again in the future."

• Jefferson School of Pharmacy - Kateryna K. 2008
  (PG Instruments T60 UV/Vis Brand New Spectrophotometer) 
 "The spectrophotometer is great; it is really easy to use.  We actually do not even use it to its full potential at the moment, but it is very convenient that way, we just set the wavelength and do the OD readings.  It is also good that it reads 8 samples at once.  Overall it is great equipment.  If it would be made a in a little smaller size, it would be just perfect (we have quite a small lab space.) "


• Brigham & Women's Hospital - Andrew R. 2008
 "...As a starting point a breif note of thanks to your technician for his time, effort and know-how in delivering what appears to be a solid instrument package and for taking the time to get our users introduced to its workings... further we appreciate that good "Harlow Feeling" knowing that the instrument is covered by a 6-month warranty.  So in closing, let's hope we are off to a good start with this "new to us" platform.  It may be a used Microbeta to you, but, to us, it's light years ahead of where we were."


• Gizem Tip ve Laboratuvar Cihazlari Pazarlama Ltd. - Recep 2008
 "Many thanks for your kind support and interest.  It was a pleasure working with you."